Shipping and Returns Policy

All Sales Are Final

Due to the nature of our handcrafted, natural products, all sales are final. We do not accept returns or exchanges, except in cases where items arrive damaged, defective, or incorrect.

If this occurs, please contact us within 5 days of receiving your order at Tamaliaromaoil@yahoo.com, including your order number and clear photos of the issue.

Damaged, Defective, or Incorrect Items

If your item qualifies, we will gladly send a replacement shipment at no additional cost. In some cases, a refund may be issued instead, processed back to your original payment method within 5–10 business days.

Order Processing

All orders are processed within 2–4 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Costs & Delivery Times

Shipping costs are calculated at checkout based on:

Your location
Quantity of items
Selected shipping method

Orders typically arrive within 5–7 business days after processing (processing usually takes 1–2 days).

International Shipping

We offer international shipping to select countries. Delivery times and shipping costs vary by destination. International customers are responsible for any customs duties or import taxes.

Expedited Shipping

Expedited shipping options may be available at checkout. Delivery times will depend on the chosen service and destination.

Shipping Delays

Shipping delays may occur due to high order volumes, carrier issues, or customs. While we are not responsible for delays once an order has shipped, we will do our best to assist you if issues arise.

Lost or Stolen Packages

We are not liable for packages marked as “delivered” by the carrier but lost or stolen afterward. If this occurs, please contact the shipping provider directly for assistance.

Tracking Tips

After your order ships, you will receive a tracking number via email.
Check your tracking regularly to monitor delivery progress.
If your package appears delayed, please contact the carrier first. We are happy to assist with carrier issues if needed.